Welcome to GluonElectrical. This Return Policy outlines the terms and conditions under which you may return products purchased from our website. Please read this policy carefully before making a purchase.
1. Eligibility for Returns
To be eligible for a return, the product must be in its original packaging and unused. It should also be in the same condition as when you received it.
2. Timeframe for Returns
You have [X] days from the date of purchase to initiate a return. After this period, we may not be able to process your return.
3. How to Initiate a Return
To initiate a return, please contact our customer service team at firstname.lastname@example.org. Provide your order number, the reason for the return, and any relevant details. Our team will guide you through the return process.
4. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within [X] days.
5. Non-Returnable Items
Certain items are non-returnable, including: - Customized or personalized products - Products that are not in their original condition - Items marked as final sale
6. Shipping Costs
The cost of return shipping will be the responsibility of the customer, unless the return is due to an error on our part.
7. Contact Information
If you have any questions about our Return Policy, please contact us at email@example.com.
Thank you for choosing GluonElectrical. We appreciate your business.